Support

Questions, problems or ideas — we read every message.

Write to us

To help us look into a problem, tell us your iPhone model, your iOS version and the app version (at the bottom of Settings in HabitBead). A screenshot helps too. You can also write from the app: Settings › Contact support or Request a feature.

Move your habits to a new iPhone

Restoring your new iPhone from an iCloud or computer backup brings the app's data along. With HabitBead Pro you can also open Settings on your old iPhone and tap Export backup, save the file to Files or iCloud Drive, then on the new iPhone install HabitBead, tap Restore purchase and Import backup in Settings.

Restore Pro on a new device

Sign in with the Apple ID you bought Pro with, then tap Restore on the Pro screen, or Restore purchase in Settings.

Cancel or change your subscription

Open the iOS Settings app, tap your name, then Subscriptions, and choose HabitBead. Cancelling stops the next renewal; Pro stays active until the end of the period you have paid for.

Ask for a refund

Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.

Reminders don't arrive

Check that notifications are allowed for HabitBead in the iOS Settings app, under Notifications, and that a Focus mode isn't silencing them. A habit's reminder is skipped on days it is already done.

Delete your data

In HabitBead, open Settings and tap Reset all data to permanently delete every habit, check-in, streak and award. Deleting the app also removes all of its data.

Answers to common questions are on the home page. See also the Privacy Policy and the Terms of Use.